WP3 – Study Process Evaluation System: A Unified Platform for Measuring Study Quality
Project Summary
The project digitalises and modernises higher education administration in Latvia by developing interconnected shared solutions for all universities and colleges. It is implemented in two phases: in the first, solutions are developed and tested; in the second, all remaining higher education institutions (HEIs) join the system.
Key project benefits:
For students – more flexible, personalised studies with the option to choose courses from different universities, and greater mobility opportunities.
For universities – reduced administrative burden, modernised study processes, stronger international competitiveness, and a broader offer of lifelong learning and micro-credentials.
For employers – education better aligned with labour market needs, and access to accurate information about employee skills.
For society – more accessible and higher-quality higher education, reliable data for policymakers, and closer integration into the European Higher Education Area.
WP3 Objectives and Activities
The aim of this work package is to develop a unified digital survey system enabling regular and structured assessment of study quality across all Latvian HEIs. The new system will support both shared, national-level surveys on study programmes and each institution’s ability to create its own surveys covering courses, lecturers, placements, and support services. The system will be integrated with study programme and course registries as well as student records, so that surveys are automatically delivered to the right respondents at the right time. Implementation will proceed in two stages: programme-level surveys will be introduced across all universities first, followed by more specific surveys and the onboarding of remaining HEIs.
Expected Outcome
This work package will create a reliable, comparable data source on study quality in Latvia — accessible to universities, sector organisations, and the public according to each party’s access rights. HEIs will gain automated reporting and the ability to respond promptly to student feedback. At the national level, it will become possible to monitor higher education quality in a systematic and transparent manner, rather than relying on data compiled differently by each individual institution.
