WP1 – Competency Development: Preparing HEI Administrative Staff for Digital Transformation
Project Summary
The project digitalises and modernises higher education administration in Latvia by developing interconnected shared solutions for all universities and colleges. It is implemented in two phases: in the first, solutions are developed and tested; in the second, all remaining higher education institutions (HEIs) join the system.
Key project benefits:
For students – more flexible, personalised studies with the option to choose courses from different universities, and greater mobility opportunities.
For universities – reduced administrative burden, modernised study processes, stronger international competitiveness, and a broader offer of lifelong learning and micro-credentials.
For employers – education better aligned with labour market needs, and access to accurate information about employee skills.
For society – more accessible and higher-quality higher education, reliable data for policymakers, and closer integration into the European Higher Education Area.
WP1 Objectives and Activities
The aim of this work package is to ensure that HEI administrative staff are prepared to use and maintain all digital solutions developed under the other work packages. Training will cover three areas: modern study process models (flexible learning pathways, micro-credentials, student-centred approaches); digital transformation management skills (change management, data-driven decision-making, cybersecurity); and the exchange of good practices between universities on specific digitalisation solutions. Training will be delivered in various formats — lectures, workshops, online courses — both within individual HEIs and through joint events and study visits to foreign universities with comparable systems. Participants’ knowledge will be assessed both at the start and at the end of the training.
Expected Outcome
This work package will ensure that the project’s digital solutions are not merely implemented technically, but are genuinely embedded in day-to-day operations. Administrative staff at Latvian universities will gain practical skills for working with the new systems and a broader understanding of digital transformation principles. The good practice exchange mechanism will mean that each institution does not have to rediscover the same lessons independently — knowledge and experience will be consolidated and shared across all participating institutions.
